| After-sales Service: | Online Technical Support |
|---|---|
| Application: | Laboratory Apparatus |
| Warranty: | 1 Year |
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Application:
DW-EDX 800 meets the demands of precious metal testing by virtue of its unique configuration, full-functional test software and user- friendly operation interface. It makes test easier and simpler with its humanized design.
1.Q: Are you the factory? Can you make the equipment according to our requirements?
A:Yes. we are factory. We have the rights to export directly. Some trading companies take goods from our factory. Our company has its own R & D team, can provide OEM & ODM & OBM.
2.Q: when can I get quotation?
A: we usually quote within 24 hours after receiving your inquiry. If you are eager to get the price, please call us or let us know in your email so that we can give priority to your inquiry.
3.Q: what is the delivery time?
A: Mostly,the lead time is 1~7 days and will arrive within 7 working days. Mass production 15 to 40 days after receipt of deposit depends on the order quantity.
4.Q: if I place an order on you, how should I pay?
A: generally, PayPal, T / T, visa ,West Union and other payment methods are acceptable.
5.Q: What kind of delivery methods can we use?
A: By sea,by air or express are all acceptable.It depends on your will.And we will recommend the best way to you.
Q: how about the shipping costs and tax?
A: the cost of delivery depends on the mode, destination and weight. The tax depends on your local customs.
6.Q:About setup and training: Is the technician needed here? What dose it costs?
A:User manual will be attached.Engineer can give you the training remotely. It is free .Moreover the machine can work dependently. Don't need to connect with any other device.Easy to set up.
7. How is your after-sale servise?
A:We have an professional engineer team to do it.All problem will be responded within 12 hours.We provide life-long service.Any problem ,we will arrange engineer to check for you remotely.
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